Gifts, flowers, gift baskets, presents, cookie baskets and hampers for all occasions delivered in the UK

Gifts, flowers, gift baskets, corporate gifts, hampers, cookie baskets, pampering gifts and presents for delivery in the UK


Red Ribbon Gifts

Finding Your Way Around the Site
The range of gifts are grouped by type of shop eg. "Florist" and by type of occasion eg. "New Home". To start shopping either click on Gift Shop which will open to reveal the various gift shops available or
Occasions Shop to reveal the groups of gift giving occasions.

When you select an individual shop or occasion a list of gifts will be displayed each accompanied by a photo of the item. Click on the photo to reveal a full description of the item together with a detailed image. At this stage you will also be able to see the cost of the gift (including gift wrapping) and the delivery options available.
Placing an Order On-Line Shopping at Red Ribbon Gifts is just like walking around your local gift shop. When you see a gift which you want to purchase simply click the 'order now button' and this will be added to your shopping basket. If you want to increase the quantity of an item you will be able to do this when you proceed to the checkout. You can remove items from the basket at any point before you go ahead to the checkout. So if you are not sure what to order you can place several gifts in your basket and then make the final decision when you reach the checkout.

If you want to see the contents of your basket at any point during your shopping trip simply click the 'view your basket' button.

Once you reach the shopping basket we will ask you to check your order, make any adjustments and select a delivery option - please see below for these details.

When you are ready to finish your order click the 'order now' button and you will be taken through to the secure area of the site to proceed with placing your order. You need to complete your name & address details and those of the recipient, and the message for the gift card to accompany the gift. You will be asked for your credit card details - we accept most major credit and debit cards. These details will be encrypted using a Secure Socket Layer (SSL). For more information see the security section.
Placing an Order by Fax You can also place your order by fax. Simply print out and complete the fax order form, keeping a copy for your records. Then fax us anytime on 08707 604281.
Placing an Order by Telephone You can also place your order by telephone. Simply print out and complete the telephone order form, keeping a copy for your records. Then telephone us between 9am and 5.00pm UK time, Monday to Friday on 01795 591999. If you are calling from outside the UK you need to dial your international access code to the UK and then dial 44 1795 591999. We have a voice mail system for your convenience outside these hours.
Confirmation of Your Order When you have placed your order online you will receive an e-mail confirming the details and advising you of your order reference code. This code is to assist you if you have any questions about the order.
Delivery Red Ribbon Gifts can be delivered to UK addresses. We can accept orders from anywhere in the world, so long as they are for delivery within the UK. Prices are shown and charged in UK Sterling and include appropriate VAT.

Most of the Red Ribbon Gifts range can be delivered within 48 hours of your order. Each individual gift description details the delivery times for that item. Please check these details prior to placing your order. At the checkout you will need to select the appropriate delivery option for your gift choice and the delivery address.

See the delivery section for details of the delivery costs and options. These costs are also clearly detailed on the order form when you place your order.
Returns We hope that you will not only be happy with the gift which you order from Red Ribbon Gifts, but positively delighted! However, if you need to return an item simply print out a returns form and enter your details together with the reference number of the order from your confirmation e-mail. Return the item to the address detailed on the returns form ensuring that you obtain proof of posting. A refund will be made to the purchaser's credit/debit card account. This is provided the items are returned to us undamaged, in full working order within 7 working days and in the same packaging in which it was despatched.
If You Need to Contact Us If you have a question about an order which you have already placed e-mail us at Customer Services and we will come back to you with an answer.

If you would like to talk to us personally about any aspect of our products, gift service or delivery systems we can
also be reached by:
e-mail: Enquiries


Red Ribbon Limited
25 The Larches
ME13 7SQ
customer services: +44 (0)1795 591999


+44 (0)8707 624281
telephone call charges: Calls charged at UK National Rates (International callers please refer to your own tariff) fax call charges: Calls charged at UK National Rates (International callers please refer to your own tariff)
office hours: 09.00-17.00 UK Time other times: A voice mail system operates outside normal UK office hours and UK Public Holidays

Gifts, flowers, gift baskets, corporate gifts, hampers, cookie baskets, pampering gifts and presents for delivery in the UK

Designed and published by Red Ribbon Limited March, 2007 Copyright İRed Ribbon Limited 2000 - 2007


Secure online payment accepted using these cards